Frequently Asked Questions

Turn around time

proofs are returned to the client within 1-5 days from when they are taken, During grad season, it may be 5-10. Turnaround time for edited images is between 5 - 14 business days from when the client selects images to be edited if rush edits aren't purchased.

Extra edits and Video work are serviced later after the initial packaged photos are returned.

Video work Can take up to 30 days to return, but it is usually given between 10-20 business days.

Creative Shoots have no Time Limit if Free, Usually Within a 1-2 Month turnaround if so.

RESCHEDULING

Rescheduling is free, depending on the day. If I'm free, it’s free; if I'm not and I have to squeeze you in, there will be a $25 Fee.

What does "Edited" mean?

The photos look gorgeous out of the camera, but I add color correction, blemish removal, stray hair removal, sky replacement if needed, etc. I DO NOT do body modifications unless paid for in the premium edits. PLEASE wear your correct size.

Do You Travel?

YES!

How many people can I bring to my shoot?

I recommend a total of 2-4 people for anything outside. Large groups of people tend to take the focus away from the actual pictures, and we end up shooting way less than we were supposed to. But it's up to you. Bring the whole family if you want!

Inside studio shoots, keep it down to 2-5 guests if not being shot.

Gardner Visuals are protected property, watermarked and copyright protected